Camping | Drive In Primitive

Cancellation Policy

Booking, Cancellation & Waitlist Info Hey there! Thanks for planning an adventure with us. Here's everything you need to know about booking, canceling, and waitlists. Booking - Small Tours (day hikes, photo walks, sunset shoots, etc.): - You can book *same day* or *the night before* if we’ve got space! - Big Camping Trips & Multi-Day Packages (overnight adventures, weekend camps, multi-day non-camping tours): - Must be booked at least 7 days in advance. - For camping trips only: - If you want to book with less than 7 days’ notice, we might be able to swing it — but an expedite fee will apply (see below). - Your spot is officially confirmed once we have your payment and signed forms. - Final trip info (meeting points, gear checklist, etc.) will be sent about a week before — or sooner for last-minute bookings. Expedite Fee for Last-Minute Camping Trip Bookings Booking a camping trip with less than 7 days' notice? Here's the rush prep fee breakdown: - 24 hours’ notice: $300 expedite fee - 2 days’ notice: $250 expedite fee - 3 days’ notice: $200 expedite fee - 4 days’ notice: $150 expedite fee - 5 days’ notice: $100 expedite fee - 6 days’ notice: $50 expedite fee The expedite fee is added to your deposit and is non-refundable, even if you cancel later. (We hustle hard to prep your trip in a rush — thanks for understanding!) > Note: Expedite fees apply to camping trips only — not to day tours or regular multi-day, non-camping packages. Cancellation & Rescheduling - Small Tours: - You can cancel or reschedule anytime up to 2 hours before our meet time — no problem! Refund available. - Big Camping Trips & Multi-Day Packages: - Please give at least 3 days’ notice if you need to cancel or reschedule. - Your deposit is non-refundable but can be applied to a new date if you reschedule. - Any payments beyond the deposit will be refunded if you cancel with enough notice. - If you cancel with less than 3 days’ notice or no-show, we can’t guarantee a refund or credit unless we fill your spot. - If we have to cancel due to extreme weather, natural disasters, or unsafe conditions, you’ll receive a full refund or the chance to reschedule — your choice! Waitlist If a trip is full, you can hop on the waitlist for free. If a spot opens, we’ll reach out in the order people signed up. You’ll have 24 hours (or less if it’s a last-minute spot) to claim your spot before we offer it to the next adventurer.

Contact Details

• Phoenix, AZ, USA

  2366687271

  ExpeditionsACE@gmail.com